Need a technician for your Havells fan, geyser, or appliance? Here’s how to book a technician visit, what it costs, and what to expect during the service.
Havells offers doorstep support for installations, repairs, and warranty claims. Whether your product is under warranty or not, booking a technician is easy and quick.
🧑🔧 How to Book a Havells Technician Visit
1. 🌐 Book Online
- Visit: https://www.havells.com
- Go to Customer Care → Book a Complaint
- Select Product Category, describe the issue
- Choose Preferred Time Slot for visit
- Submit and receive a Complaint Number to track
2. 📱 Use the Havells Sync App
- Open the Havells Sync app (download from Play Store or App Store)
- Login with your mobile number
- Tap Service Request → Book Technician Visit
- Select product, mention issue, choose your time slot
- Confirm booking
3. 💬 WhatsApp Booking
- Message Hi to +91 9711773333
- Select “Register Complaint”
- Follow prompts to request a visit
4. 📞 Call Customer Care
- Toll-Free: 1800 11 0303 / 1800 103 1313
- Available daily from 9 AM to 6 PM
💰 Technician Visit Charges
| Condition | Visit Fee |
|---|---|
| Under Warranty | Usually Free |
| Out of Warranty | ₹250 – ₹500 approx. |
| Installation Request | May vary by product type |
| Spare Parts (if needed) | Extra, chargeable |
Exact charges are confirmed during the booking or by the technician on-site.
🧾 What to Expect During the Visit
- Technician will call before arriving
- Carry company ID and job sheet
- Diagnose the issue and suggest a fix
- May carry spare parts (or revisit if parts are ordered)
- Will update complaint status live
🛡 Warranty Considerations
- Service is free for valid warranty claims
- Keep your invoice and product serial number handy
- Physical damage or misuse is not covered
📚 Related Havells Support Guides
- 🛠 Register a Complaint with Havells
- 🔍 Track Havells Complaint Status
- 🏢 Find a Service Center in Your City
- 📦 Register Your Product for Warranty
- 🔁 Replacement or Return – Havells Policy Explained