Already filed a complaint with Havells? Here’s how to check your complaint status through their website, mobile app, or WhatsApp in just a few steps.
If your Havells product is under service or you’ve raised a service ticket, you don’t have to wait blindly. You can track the complaint status anytime using the official support tools. Here’s how.
🔍 Ways to Track Your Havells Complaint Status
1. 🌐 Check Complaint Status Online
- Visit: https://www.havells.com
- Go to Customer Care → Service Request Status
- Enter:
- Your Complaint Number
- Your Registered Mobile Number
- Click Submit to view the latest status and technician details
2. 📱 Track via Havells Mobile App
- Download or open the Havells Sync app (Android & iOS)
- Login using your registered mobile number
- Go to Service Requests
- Select your ticket to view live updates
3. 💬 Track via WhatsApp
- Message Hi to +91 9711773333
- Choose “Track Complaint” from the options
- Enter your complaint number
- You’ll receive instant status updates
📌 What Information Will You See?
When you check your complaint, Havells typically shows:
- Complaint Status (Pending / Assigned / Completed / Closed)
- Technician Name and Number (if assigned)
- Estimated Time of Service
- Job Sheet Number or Invoice (if service is completed)
📞 Still Need Help?
You can always call Havells customer care at:
- 1800 11 0303
- 1800 103 1313
Support is available every day from 9 AM to 6 PM.
📚 Related Havells Support Guides
- 🛠 Register a Complaint with Havells – Full Step-by-Step Guide
- 🏢 Havells Authorized Service Centers – Full City-Wise List
- 📦 Register Your Havells Product for Warranty & Support
- 🧑🔧 Book a Technician Visit from Havells – Charges & Process
- 🔁 Havells Product Replacement Policy – What You Need to Know