Having issues with your Bajaj appliance? Here’s how to register a complaint, get quick customer support, and track your case until it’s resolved.
Whether it’s a faulty fan, mixer grinder, or water heater — Bajaj offers multiple ways to get help. You can raise complaints online, by phone, or via WhatsApp.
🛠️ Common Issues You Can Report
- Product not working
- Installation not done
- Physical damage on delivery
- Under-warranty malfunction
- Need replacement or spare parts
- Heating, power, or noise issues
📞 Bajaj Customer Care Details (All Departments)
| Department | Contact Number | Email / Hours |
|---|---|---|
| General Support | 022 – 4128 0000 | consumercare@bajajelectricals.com |
| Toll-Free Helpline | 1800 102 5963 | Mon–Sat, 9 AM – 6 PM |
| WhatsApp Support | +91 70399 99233 | Text “Hi” to start |
| Warranty/Service | Service request via Service Portal | |
| Spare Parts | Through authorized centers | Visit center or request part via portal |
📝 How to Register a Complaint
1. Online (Fastest Method)
- Go to the official Bajaj Service Portal
- Fill in your name, contact details, product model, issue, and address
- Submit the request — you’ll receive a complaint ID via SMS/email
2. Phone Call
Call customer care and explain the issue. Keep your:
- Invoice/bill
- Product model/serial number
- Location
You’ll get a complaint number for tracking.
3. WhatsApp Support
Text “Hi” to 70399 99233
Follow the menu prompts and register your complaint directly.
🔍 Track Your Complaint
Already raised a complaint? Use this link to check the status:
👉 Track Bajaj Complaint Status
💬 Drop Your Complaint in the Comments
Can’t reach support? Leave your complaint in the comments section below on this page — the team at Consumer-Court.com will help escalate it for you.
📚 Related Bajaj Customer Help Guides
- 🔧 Track Bajaj Complaint Status – Online & WhatsApp
- 🧑🔧 Book a Bajaj Technician Visit – Process, Charges, Timelines
- 📝 Register Your Bajaj Product for Warranty Support
- 🔁 Bajaj Product Replacement Policy – What’s Covered
- 🏢 Bajaj Authorized Service Center – City-Wise List