Need a technician to repair your Usha product? Here’s how to book a service visit, check the cost (if any), and understand how long it takes.
If your Usha fan, sewing machine, or kitchen appliance needs servicing, you can easily request a technician visit at home or your registered address. Here’s how it works.
🧑🔧 How to Book a Usha Technician Visit
You can book a technician using any of these three methods:
1. 📞 Call Customer Care
- Toll-Free: 1800 1033 111
- Timings: Mon–Sat, 9:00 AM – 5:30 PM
- Mention your issue and request for a service technician. You’ll receive a complaint number for tracking.
2. 🌐 Submit an Online Request
- Visit the official Usha website and go to the Service Request or Contact section.
- Fill out the form with your product and issue details.
- Select “Request Technician Visit” in the service type.
3. 💬 WhatsApp Support
- Message “Hi” to 85951 08742 on WhatsApp
- Choose the option for “Book Technician”
- Share your issue, product details, and location
💸 Technician Visit Charges
| Product Type | Visit Charges |
|---|---|
| Under Warranty Products | Free (if issue is covered) |
| Out of Warranty Products | ₹250 – ₹600 (based on product) |
| Spare Parts (if required) | Extra, based on part cost |
Technicians will inform you of charges before starting the repair.
🕒 How Long Does It Take?
| Stage | Estimated Time |
|---|---|
| Complaint Registration | Immediate |
| Technician Assigned | Within 24–48 hours |
| Technician Visit | 1–3 business days (location-based) |
| Issue Resolution | Same day or up to 5 days |
You can track the progress online or via WhatsApp.
🛡 Under Warranty? Read This
If your product is under warranty, make sure:
- The product is registered
- You have the purchase invoice
- You explain the issue clearly (physical damage may not be covered)
Learn more here:
👉 Usha Product Registration & Warranty Guide
📚 Related Usha Help Articles
- 🛠 Register a Complaint with Usha
- 🔍 Track Usha Complaint Status – Online & WhatsApp
- 🏢 Usha Authorized Service Centers – City-Wise List
- 🔁 Usha Product Replacement Policy – What You Need to Know