Need help with your Crompton fan, geyser, pump, or light? This guide covers how to register complaints, track status, check warranty, book service, request replacement, and find authorized service centers.
🛠 1. Register a Complaint with Crompton
Facing issues with your Crompton appliance? Start by filing a complaint.
You’ll need:
- Product model & serial number
- Proof of purchase
- Description of the problem
- Contact details
Once submitted, you’ll get a complaint ID by SMS or email.
🔍 2. Track Complaint Status
Already submitted a complaint? Stay updated by tracking it online.
🔗 Track Crompton Complaint Status
Enter your complaint number and mobile/email to view:
- Technician assignment
- Service progress
- Resolution status
- Escalation updates
If delayed beyond 7 working days, escalate to Crompton’s customer care.
🧾 3. Product Registration for Warranty
Registering your product helps you:
- Get faster service
- Claim free repairs or replacement
- Validate your purchase date
🔗 Register Crompton Product for Warranty
Keep your bill and serial number ready before filling the form.
🧑🔧 4. Book a Technician Visit (Home Service)
If you want home service instead of going to a service center:
🔗 Book Crompton Technician Visit
Use this option for:
- Ceiling fans
- Geysers
- Water pumps
- Lighting systems
Ideal for users in metro cities and major towns. Charges may apply for out-of-warranty products.
🔄 5. Crompton Replacement Policy
You may be eligible for replacement if:
- Product has a manufacturing defect
- It’s unrepairable within warranty
- There’s a repeated service issue
Steps to request:
- Register your complaint
- Let technician inspect the product
- If needed, escalate via Crompton support
- Wait for the approval email/SMS
🏢 6. Crompton Authorized Service Centers (City-Wise)
Going in person? Visit only authorized Crompton service centers to maintain your warranty.
🔗 Crompton Service Center List
Example Centers:
📍 Delhi – Apex Services
📞 +91 98114 22532
📍 Patel Nagar, Near Metro Station
📍 Mumbai – Kunal Electricals
📞 +91 99200 12345
📍 Andheri East
📍 Chennai – Sree Lakshmi Enterprises
📞 +91 98405 76089
📍 T. Nagar
⏰ Most centers operate Mon–Sat, 10 AM to 6 PM. Always call before visiting.
📞 Crompton Customer Care
- 📱 Phone: 1800 419 0505 (Toll-Free)
- 💬 WhatsApp: +91 74287 64062
- 📧 Email: crompton.customercare@crompton.co.in
- 🌐 Official Website
📚 Quick Links (All Support Options)
| Action | Link |
|---|---|
| 🛠 Register Complaint | Click here |
| 🔍 Track Status | Click here |
| 🧾 Register for Warranty | Click here |
| 🧑🔧 Book Technician | Click here |
| 🔁 Replacement Info | Click here |
| 🏢 Service Center List | Click here |
💬 Register Your Complaint in the Comments
If you’re facing any issue with your Crompton product and need help, feel free to leave a comment below with:
- Your product name/model
- The issue you’re facing
- City and state
- Date of purchase
- Whether it’s under warranty
We’ll help guide you to the right solution or escalate your case if needed.
📣 Need urgent help? You can also submit a complaint directly here.