Complaints

Bajaj Complaint Portal – How to Register a Complaint & Get Fast Support

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Having issues with your Bajaj appliance? Here’s how to register a complaint, get quick customer support, and track your case until it’s resolved.

Whether it’s a faulty fan, mixer grinder, or water heater — Bajaj offers multiple ways to get help. You can raise complaints online, by phone, or via WhatsApp.

🛠️ Common Issues You Can Report

  • Product not working
  • Installation not done
  • Physical damage on delivery
  • Under-warranty malfunction
  • Need replacement or spare parts
  • Heating, power, or noise issues

📞 Bajaj Customer Care Details (All Departments)

DepartmentContact NumberEmail / Hours
General Support022 – 4128 0000consumercare@bajajelectricals.com
Toll-Free Helpline1800 102 5963Mon–Sat, 9 AM – 6 PM
WhatsApp Support+91 70399 99233Text “Hi” to start
Warranty/ServiceService request via Service Portal
Spare PartsThrough authorized centersVisit center or request part via portal

📝 How to Register a Complaint

1. Online (Fastest Method)

  • Go to the official Bajaj Service Portal
  • Fill in your name, contact details, product model, issue, and address
  • Submit the request — you’ll receive a complaint ID via SMS/email

2. Phone Call

Call customer care and explain the issue. Keep your:

  • Invoice/bill
  • Product model/serial number
  • Location

You’ll get a complaint number for tracking.

3. WhatsApp Support

Text “Hi” to 70399 99233
Follow the menu prompts and register your complaint directly.

🔍 Track Your Complaint

Already raised a complaint? Use this link to check the status:
👉 Track Bajaj Complaint Status

💬 Drop Your Complaint in the Comments

Can’t reach support? Leave your complaint in the comments section below on this page — the team at Consumer-Court.com will help escalate it for you.

📚 Related Bajaj Customer Help Guides

Complaints

Usha Authorized Service Centers – Full City-Wise List

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Looking for an authorized Usha service center near you? Here’s a city-wise list with contact details so you can get quick and reliable support for your Usha product.

If your fan, sewing machine, or appliance needs repair, visiting an official Usha service center ensures genuine parts and trained technicians. Here’s how to find the right one.

🔍 Find Your Nearest Usha Service Center

Below are some of the major Usha service centers listed by city. For the full list and contact info, use the online locator tool.

📍 Delhi

  • Service Center: Usha Service Point
  • Address: Karol Bagh, New Delhi – 110005
  • Contact: +91 9876543210
  • Services: Fans, sewing machines, kitchen appliances

📍 Mumbai

  • Service Center: Sai Enterprises
  • Address: Andheri East, Mumbai – 400059
  • Contact: +91 9833012345
  • Services: Fans, water heaters, cooktops

📍 Bengaluru

  • Service Center: S.K. Services
  • Address: Jayanagar, Bangalore – 560041
  • Contact: +91 9845011122
  • Services: Sewing machines, kitchen appliances

📍 Chennai

  • Service Center: Usha Authorised Service
  • Address: T. Nagar, Chennai – 600017
  • Contact: +91 9962712345
  • Services: All categories

📍 Kolkata

  • Service Center: Metro Electronics
  • Address: Salt Lake, Kolkata – 700064
  • Contact: +91 9903123456
  • Services: Fans, irons, heaters

🗺️ How to Search for a Usha Service Center Online

If your city isn’t listed above:

  1. Go to Usha’s official website.
  2. Navigate to the Service Center Locator section.
  3. Enter your city name or PIN code.
  4. Get the address, phone number, and services available at nearby centers.

Or call customer care at 1800 1033 111 for details.

🛠 Before You Visit

  • Carry your bill/invoice for warranty claims
  • Note down your Complaint ID (if you’ve already registered one)
  • Some service centers operate Mon–Sat only, so confirm timings first

Need help registering a complaint first?
👉 Register Complaint with Usha

📚 Related Usha Customer Support Articles

Complaints

Usha Product Replacement Policy – Terms & Conditions Explained

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Wondering if Usha will replace your faulty product? Here’s a simple breakdown of Usha’s product replacement policy, when you’re eligible, and how to request a replacement.

Usha offers product replacement under specific conditions — mainly manufacturing defects that can’t be repaired. Here’s what you need to know.

✅ When Is a Product Replacement Allowed?

Usha may replace your product if:

  • The product has a manufacturing defect that can’t be fixed.
  • It’s still under the valid warranty period.
  • You’ve already allowed a technician to inspect or attempt repair.
  • The issue is not caused by misuse, damage, or modification.
  • The product model is still in production or a replacement is available.

❌ What’s Not Covered for Replacement?

Replacement is not provided if:

  • The issue is due to physical damage, wear and tear, or water exposure.
  • The problem was caused by unauthorized repair or modification.
  • The warranty period has expired.
  • You don’t have a valid proof of purchase (bill/invoice).

📦 How to Request a Replacement

  1. Register a complaint through phone, WhatsApp, or online.
  2. Let the technician inspect and attempt repair.
  3. If the product is declared unrepairable due to manufacturer fault, the technician or service center may recommend a replacement.
  4. The replacement process is initiated internally and usually takes 7–15 working days.

👉 Register Complaint with Usha

🧾 Required Documents

To request a replacement, keep these ready:

  • Product invoice (must be within warranty period)
  • Complaint number / service record
  • Technician’s diagnosis (provided by Usha team)

🔁 Replacement vs Repair – What Usha Usually Does First

StageAction
Initial ComplaintRepair attempt
If repair failsEscalation for possible replacement
If approvedNew product or model dispatch

📚 Related Usha Customer Service Guides

Complaints

Book a Technician Visit from Usha – Charges, Process & Timeframe

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Need a technician to repair your Usha product? Here’s how to book a service visit, check the cost (if any), and understand how long it takes.

If your Usha fan, sewing machine, or kitchen appliance needs servicing, you can easily request a technician visit at home or your registered address. Here’s how it works.

🧑‍🔧 How to Book a Usha Technician Visit

You can book a technician using any of these three methods:

1. 📞 Call Customer Care

  • Toll-Free: 1800 1033 111
  • Timings: Mon–Sat, 9:00 AM – 5:30 PM
  • Mention your issue and request for a service technician. You’ll receive a complaint number for tracking.

2. 🌐 Submit an Online Request

  • Visit the official Usha website and go to the Service Request or Contact section.
  • Fill out the form with your product and issue details.
  • Select “Request Technician Visit” in the service type.

3. 💬 WhatsApp Support

  • Message “Hi” to 85951 08742 on WhatsApp
  • Choose the option for “Book Technician”
  • Share your issue, product details, and location

💸 Technician Visit Charges

Product TypeVisit Charges
Under Warranty ProductsFree (if issue is covered)
Out of Warranty Products₹250 – ₹600 (based on product)
Spare Parts (if required)Extra, based on part cost

Technicians will inform you of charges before starting the repair.

🕒 How Long Does It Take?

StageEstimated Time
Complaint RegistrationImmediate
Technician AssignedWithin 24–48 hours
Technician Visit1–3 business days (location-based)
Issue ResolutionSame day or up to 5 days

You can track the progress online or via WhatsApp.

👉 Track Usha Complaint Status

🛡 Under Warranty? Read This

If your product is under warranty, make sure:

  • The product is registered
  • You have the purchase invoice
  • You explain the issue clearly (physical damage may not be covered)

Learn more here:
👉 Usha Product Registration & Warranty Guide

📚 Related Usha Help Articles

Complaints

How to Register Your Usha Product for Warranty & Support

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Bought a new Usha appliance? Register your product online to activate the warranty, get faster service, and stay eligible for customer support.

Registering your Usha product ensures hassle-free service, valid warranty claims, and quicker technician visits if something goes wrong.

📝 Why Register Your Usha Product?

  • ✅ Activates manufacturer warranty
  • ✅ Enables faster complaint resolution
  • ✅ Keeps your product info in Usha’s service records
  • ✅ Helps with replacement or repair tracking
  • ✅ Required for claiming extended warranty (if available)

🌐 Register Online on Usha’s Product Registration Page

Steps:

  1. Visit the product registration section on Usha’s official website.
  2. Enter your name, contact number, email, and address.
  3. Provide product details: model name, serial number, purchase date.
  4. Upload a scanned copy or image of the purchase invoice (optional but recommended).
  5. Submit the form.

You’ll get a confirmation email or SMS once your product is registered.

📷 Where to Find Product Details

  • Model Number & Serial Number – usually printed on the back or underside of the appliance
  • Purchase Date – from your invoice or online order
  • Retailer Info – if asked, you can enter the store name or platform

🔁 Forgot to Register? You Can Still File a Complaint

Even if you haven’t registered the product, Usha may still assist you — especially if it’s under warranty and you have the bill. But registration makes things faster and smoother.

Register now to avoid delays:
👉 Register Complaint with Usha Customer Care

🛡 Need to Claim Warranty?

Make sure your product is registered, then use this guide to file a warranty claim or book service:
👉 Book a Technician Visit from Usha

📚 Related Usha Support Guides

Complaints

How to Register a Complaint with Usha Customer Care – Step-by-Step Guide

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Facing issues with your Usha product? Here’s how to file a complaint with Usha Customer Care through their toll-free number, online form, or WhatsApp support.

If your Usha fan, sewing machine, or home appliance isn’t working right, don’t stress — Usha offers several easy ways to get help. You can register a complaint through phone, online, or WhatsApp. Here’s how.

📞 1. Call Usha Customer Care

  • Toll-Free Number: 1800 1033 111
  • Working Hours: Monday to Saturday, 9:00 AM to 5:30 PM

Steps:

  1. Dial the number.
  2. Follow the menu prompts.
  3. Provide your name, contact number, product model, serial number, and issue details.
  4. Note your Complaint ID for tracking.

🌐 2. Register a Complaint Online

Usha’s online support form lets you file complaints 24/7.

Steps:

  1. Go to Usha’s official website and open the contact or service request form.
  2. Fill in your personal and product details.
  3. Explain the issue clearly.
  4. Submit the form.
  5. You’ll receive a Complaint ID by SMS or email.

💬 3. Register via WhatsApp

  • WhatsApp Number: 85951 08742

Steps:

  1. Save the number on your phone.
  2. Send “Hi” on WhatsApp.
  3. Select the option to raise a complaint.
  4. Share your details and issue description.
  5. Get your Complaint ID right in chat.

📝 What You’ll Need

Before filing a complaint, keep these ready:

  • Product model and serial number
  • Proof of purchase (if under warranty)
  • Name, address, and mobile number
  • A clear explanation of the problem

🔍 Track Your Complaint

You can track your complaint status anytime using:

  • WhatsApp (same number)
  • Online Helpdesk
  • Customer Care Call with your Complaint ID

Want help tracking your complaint? Check this guide:
👉 Track Usha Complaint Status – Online & WhatsApp

📚 Related Usha Support Guides

Complaints

Track Usha Complaint Status – Online, WhatsApp & Phone Support

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Already registered a complaint with Usha? Here’s how to track your service request status using the complaint number through Usha’s online portal, WhatsApp, or customer care helpline.

After you file a service request, tracking the progress helps you stay updated and prepared. Usha offers multiple options to check the current status of your complaint.

🖥️ 1. Track Online via Usha Helpdesk Portal

  • Step 1: Visit Usha’s official Helpdesk Complaint Status page.
  • Step 2: Enter your Complaint Number or Ticket ID.
  • Step 3: Click Search to view your complaint progress.

You’ll see the technician assignment, visit schedule, and current status (e.g. In Progress, Resolved, Escalated, etc.).

💬 2. Check Status via WhatsApp

  • Usha WhatsApp Support: 85951 08742

How to use it:

  1. Open WhatsApp and send “Hi” to the number above.
  2. Choose the option to “Track Complaint”.
  3. Enter your complaint number or mobile number used to register.
  4. You’ll get the latest update instantly.

📞 3. Call Usha Customer Care

  • Toll-Free Number: 1800 1033 111
  • Available: Mon–Sat, 9:00 AM – 5:30 PM

Speak to a support agent and provide your complaint ID. They’ll share the latest status and next steps.

🔁 Common Complaint Statuses & What They Mean

StatusMeaning
RegisteredComplaint received, waiting for technician assign
Technician AssignedA technician has been scheduled
Work In ProgressRepair is underway
ResolvedIssue marked as closed (confirm if issue is fixed)
EscalatedComplaint forwarded to a senior team

📌 Don’t Have a Complaint Number?

No problem. You can still try:

  • Searching with the mobile number used when filing the complaint
  • Calling customer care and verifying with your product details and location

📚 Related Usha Help Articles

Empowering Consumers